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Our Staff

 

Our Mission

 

Our History

Magic On Hold is powered by AMS LLC, Avaya only authorized vendor for on hold messaging and music. We employ a talented team of creative professionals in the areas of marketing, creative writing, broadcast recording, technical support, and business management. Unlike many other providers, we feature completely staffed customer service, creative writing, recording, administrative, and sales departments to serve our 25,000 plus customers. Whether the project is large or small, Magic On Hold is uniquely qualified to effectively deliver any size project with the highest quality audio productions, services, and related equipment available.

 

As an industry leader, our mission is to provide clients with innovative products and services designed to target the captive audiences of our clients, thus enhancing the customer experience. Our philosophy is to provide a high level of customer service through the integration of creativity, affordability, technology, and service, in an effort to help customers grow their business. Our goal is not merely to become a vendor, but a trusted marketing advisor creating long term relationships with both clients and partners alike. At AMS, we believe our  mission will yield continued growth, success, and value for both customers and investors alike.

 

Mitchell Keller, AMS President founded Conquest Communications Inc. in 1986 to provide high quality business audio services. In January 2002, Aaron Kleinhandler, joined Keller as CEO and together they created Audio Messaging Solutions LLC. In addition to the Magic On Hold brand, AMS has successfully completed 8 acquisitions of hold messaging providers and effectively integrated the operations into our Florida corporate infrastructure. For over two decades, our management team has lead the industry with innovative audio services, the digital equipment, and a firm commitment to satisfying customer needs.

 

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©2009 Audio Messaging Solutions, LLC  •  ph: 800.584.HOLD  •  720 Brooker Creek Blvd, Ste 215  •  Oldsmar, FL 34677